Safe Operation of Nuclear Power Plants - Is Safety Culture an Adequate Management Method?

One of the characteristics of a good safety culture is a definable commitment to the improvement of safety behaviours and attitudes at all organisational levels. A second characteristic of an organisation with excellent safety culture is free and open communication. The general understanding has been that safety culture is a part of organisation culture. In addition to safety culture thinking, proactive programmes and displays of proactive work to improve safety are required. This work needs to include, at a minimum, actions aiming at reducing human errors, the development of human error prevention tools, improvements in training, and the development of working methods and the organisation’s activities. Safety depends not only on the technical systems, but also on the people and the organisation. There is a need for better methods and tools for organisational assessment and development. Today there is universal acceptance of the significant impact that management and organisational factors have over the safety significance of complex industrial installations such as nuclear power plants. Many events with significant economic and public impact had causes that have been traced to management deficiencies. The objective of this study is development of new methods to increase safety of nuclear power plant operation. The research has been limited to commercial nuclear power plants that are intended for electrical power generation in Finland. Their production activities, especially operation and maintenance, are primarily reviewed from a safety point of view, as well as human performance and organisational factors perspective. This defines the scope and focus of the study. The research includes studies related to knowledge management and tacit knowledge in the project management context and specific studies related to transfer of tacit knowledge in the maintenance organization and transfer of tacit knowledge between workers of old generation and young generation. The empirical results of the research are presented in research papers which are enclosed in this thesis

Safe Operation of Nuclear Power Plants - Is Safety Culture an Adequate Management Method?

One of the characteristics of a good safety culture is a definable commitment to the improvement of safety behaviours and attitudes at all organisational levels. A second characteristic of an organisation with excellent safety culture is free and open communication. The general understanding has been that safety culture is a part of organisation culture. In addition to safety culture thinking, proactive programmes and displays of proactive work to improve safety are required. This work needs to include, at a minimum, actions aiming at reducing human errors, the development of human error prevention tools, improvements in training, and the development of working methods and the organisation’s activities. Safety depends not only on the technical systems, but also on the people and the organisation. There is a need for better methods and tools for organisational assessment and development. Today there is universal acceptance of the significant impact that management and organisational factors have over the safety significance of complex industrial installations such as nuclear power plants. Many events with significant economic and public impact had causes that have been traced to management deficiencies. The objective of this study is development of new methods to increase safety of nuclear power plant operation. The research has been limited to commercial nuclear power plants that are intended for electrical power generation in Finland. Their production activities, especially operation and maintenance, are primarily reviewed from a safety point of view, as well as human performance and organisational factors perspective. This defines the scope and focus of the study. The research includes studies related to knowledge management and tacit knowledge in the project management context and specific studies related to transfer of tacit knowledge in the maintenance organization and transfer of tacit knowledge between workers of old generation and young generation. The empirical results of the research are presented in research papers which are enclosed in this thesis

Alempiasteisen tieverkon strategiat : tienpidon kohdentamisen vaikutukset kylien kehitykseen

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Human and organizational factors in European nuclear safety

In this essay we investigate the "lessons learned" within the domain of human and organizational factors (HOF) from operating European nuclear power plants (NPPs) in a fifty-year perspective. Specifically, we consider learning processes at an industry level that aim at promoting human contributions to nuclear safety. This is done by bringing together two main perspectives: (1) a historical perspective on HOF-related institutional and research initiatives is presented by outlining the history of nuclear safety according to three major nuclear accidents, (2) an applied perspective is provided on how HOF are managed in the field. This latter perspective rests on the results of the EU Project LearnSafe, conducted in the European nuclear industry between 2001 and 2004, and its re-evaluation 15 years later by means of an interview study carried out with 21 European managers from the nuclear industry. Our results reveal that the European nuclear industry has to some extent encoded the HOF lessons learned into routines, tools and systems. The three accidents have promoted a broadening of knowledge, ranging from simple ergonomics to crucial issues of interactions between major stakeholders in the nuclear domain. As a conclusion to our study, we suggest that academia and industry should search for improved collaboration, especially in terms of including HOF into safety activities and linking HOF issues to technical design factors and associated hazard potentials. Moreover, we conclude that avoiding major nuclear accidents requires a continuous re-invention of HOF, which should aim to involve and harmonize divergent interests of several stakeholders, demanding further research and efforts to translate insights into practice.Peer reviewe